Skip to content
Send a Level 2 job ↗
Menu

REQUEST LEVEL 2 SUPPORT

Tell us what you’re working on.

One job, a quotation question or an ongoing working relationship. Send the essentials below, or call us to talk it through.

SEND THROUGH TO OUR TEAM

A few details. A useful next step.

Use the form below to send your site details and a short explanation. Tell us when you need our response, and separately when the work is required. Add existing photos or documents if you have them.

Open directly in ServiceM8 ↗
Need help preparing your job details?

START WITH WHAT YOU KNOW

A useful brief. In a few minutes.

Use this optional helper to organise the details and, for business enquiries, how we should work with your team. Copy the finished brief into “How can we help?” in the ServiceM8 form below.

Go straight to our enquiry form

Include your name and contact details, company if applicable, site address or suburb and a short explanation. Tell us separately when you need a response and when the work is required.

For a business enquiry, tell us who we should communicate with, who should receive the quote and who is expected to pay. If you were referred, add the referring business and job reference.

Open Masters enquiry form ↗

Opens ServiceM8 in a new tab. A booking or quotation is confirmed separately.

Provide at least one contact method: email or phone.

For urgent works, call 0475 898 827 to discuss the situation and availability. This form is not an emergency response service.

Use the business name in the message you received. If unsure, write “Please confirm”.

A few sentences is enough. You can use your phone keyboard’s dictation to enter text.

How should we work with your business? Optional now

Communication, quoting and payment are separate choices. Share your preference; the arrangement and scope are confirmed before proceeding.

Helpful information, if you have it Optional

Plans and existing site photos help us identify the likely Level 2 scope and missing information. Preliminary guidance or a budget allowance is not a confirmed quotation, connection approval or technical approval.

For a new connection, useful information can include the property address, lot and deposited plan details, a site plan and any existing connection application reference. Send what you have; we can identify what is still needed.

Add existing photos, plans and documents in the ServiceM8 form below. Only take photos from safe, accessible positions. Do not remove covers or approach damaged electrical equipment for a photo.

This optional helper does not send an enquiry or upload files. Submission happens in the ServiceM8 form below. Privacy information

Prepare job details

BRIEF READY · NOT SENT

Copy, then send below.

  1. Copy the brief below.
  2. Paste it into “How can we help?” in the ServiceM8 form below. Add your files, then use its Submit button.
1. Copy brief2. Continue to the form ↓

Nothing transfers automatically. Complete the ServiceM8 form and use its Submit button to send your enquiry. We can then assess the details and establish the next step. An enquiry does not reserve a date or confirm a quotation.

Your brief has not been sent. Submit it using the ServiceM8 enquiry form.
Oops! Something went wrong while submitting the form.

What happens next?

We’ll review the information and get in touch to discuss the scope, any additional details needed and the next steps. Submitting an enquiry does not confirm a booking or attendance.

Two team members in Masters workwear talking beside an open vehicle tool compartment.
Specialist support. A straightforward conversation.