DISCONNECT & RECONNECT
The power interruption. Planned around your work.
Level 2 disconnections and reconnections for electrical, roof and tree works. Agree the boundaries, site readiness and reconnection requirements before the day.
Show us what needs to happen.
Use existing photos or safe, accessible views with covers closed. Do not approach damaged electrical equipment.
Send job details ↗01
Tell us the address, the work your team needs to complete and the relevant site contacts.
02
Share existing photos showing the service and work area from a safe, accessible position.
03
Give us your proposed work date, the expected interruption and any known reconnection requirements.
Different work. The same need for coordination.
A defined scope and work window help everyone understand the arrangement.
Electrical works
Planned service works associated with alterations, upgrades or replacement of electrical infrastructure.
Roofing works
Assessment of supply disconnection, point-of-attachment and reconnection requirements around roof works.
Tree works
Assessment of a planned electrical disconnection required for the proposed arborist works.
Confirm the scope before confirming the plan.
Not every disconnection is within the same authority or work arrangement. We assess the required Level 2 work and whether network involvement or other arrangements are needed.
Discuss what needs to be ready for reconnection.
The site condition, completed works and relevant testing or connection requirements affect when reconnection can proceed. Any target window needs to account for these dependencies.
ILLUSTRATIVE ARRANGEMENT
Who handles what?
An illustrative planned disconnection for roofing or tree work. Actual arrangements are confirmed after assessment.
Disconnection and reconnection
Masters
The specifically agreed Level 2 works and relevant checks.
Your business
Confirm the intended work area and programme.
Other parties
Network involvement where the required work falls outside our scope.
Tree, roof or other trade work
Masters
Coordinate the electrical interface included in our scope.
Your business
Their own work methods, access and completion.
Other parties
Other engaged trades for their allocated work.
Customer arrangements
Masters
Communicate within the arrangement agreed with the referring business.
Your business
Nominate the customer contact and confirm who provides updates.
Other parties
Occupants arrange for their needs during the agreed interruption.
Readiness for reconnection
Masters
Assess the relevant conditions before our agreed reconnection work.
Your business
Confirm their work is complete to the agreed stage and advise any changes.
Other parties
Any required network or other-party action must also be resolved.
A trade finishing its work does not automatically mean the electrical supply is ready to reconnect.
CONNECTED SCOPES
Other work your job may need.
A FEW USEFUL ANSWERS
Before we get started.
Can you disconnect and reconnect on the same day?
Send your intended work window. We can discuss whether the scope, site conditions, availability and any network requirements support that arrangement. Same-day reconnection is not assumed before assessment.
Can an arborist or roofer arrange the work directly?
Yes. Include the site details, work description and any relevant existing photos so the electrical scope and any additional requirements can be assessed.
Bring us into your next job.
Send the site details and a brief scope. Let’s work through the Level 2 requirements.