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SUPPLY UPGRADES & METERING

Supply upgrades, coordinated with your installation.

Single-to-three-phase changes, service and consumer mains upgrades, and relevant metering work. Establish the supply requirements before they become an assumption in your quote.

Masters technician working at an open wall-mounted electrical enclosure.

Send the supply and installation details.

Use existing photos or safe, accessible views with covers closed. Do not approach damaged electrical equipment.

Send job details ↗

01

Tell us what is being installed and the proposed supply or phase requirements.

02

Include available electrical plans, existing supply information and retailer or metering details.

03

Send existing photos with covers closed, plus your quotation deadline and proposed installation date.

Work through the supply and metering requirements.

Tell us the proposed changes and any requirements already established by your electrical designer, retailer or connection process.

Single-to-three-phase upgrades

Relevant supply and connection works where a three-phase upgrade is required.

Service and mains changes

Assessment of the service infrastructure associated with a proposed supply alteration.

Metering works

Relevant meter installation or exchange work within the applicable authorisations and arrangements.

Keep the responsibilities visible.

Supply upgrades and metering can involve the customer, installing contractor, retailer, metering provider and network. We can discuss our part of the work and the requirements that need to be settled by other parties.

ILLUSTRATIVE ARRANGEMENT

Who handles what?

An illustrative switchboard and supply upgrade. These items are allocated explicitly in the quotation.

Switchboard supply and installation

Masters

Only the board, enclosure or installation tasks listed in our scope.

Your business

Any board procurement or installation allocated to their scope.

Other parties

Board manufacturer or designer where separately engaged.

Consumer mains / service work

Masters

The agreed mains and Level 2 service work to the defined interface.

Your business

Provide proposed installation and load information; complete their allocated works.

Other parties

Design or network assessment where required.

Downstream circuit connections

Masters

Only if explicitly included in our quotation.

Your business

The downstream circuit or submain work allocated to their installation scope.

Other parties

Other responsible contractors for separate installations.

Metering coordination

Masters

The metering work and coordination specified in our scope.

Your business

Provide customer and installation information needed for the arrangement.

Other parties

Retailer or metering provider processes where applicable.

Building repairs and reinstatement

Masters

Only where expressly included.

Your business

Identify the party responsible for associated repairs.

Other parties

Builder or other trade where engaged.

There is no assumed inclusion simply because an item is necessary for the overall project.

A FEW USEFUL ANSWERS

Before we get started.

Can you support solar and battery installations?

Yes. We can assess the relevant Level 2 supply, connection or metering works associated with your installation. Send the system and site details so the scope is based on the actual requirements.

Who arranges the meter?

Responsibilities depend on the installation and applicable metering arrangements. These should be confirmed with the retailer or metering provider and agreed as part of the job planning.

Illustrative scope structure — not a quotation or technical design

A clearer quote starts with clear boundaries.

This example shows how a switchboard and supply project can be described. The actual equipment, ratings, connection arrangements and inclusions are assessed and confirmed for each job.

Inclusions

The specified Level 2 supply alterations, agreed consumer mains work, defined switchboard interface and the metering tasks listed in the actual quotation.

Exclusions

Anything expressly allocated elsewhere, such as downstream circuit connections, building repairs, excavation or reinstatement. The final quote states the actual exclusions.

Assumptions

The agreed access, installation information and site conditions used to prepare the quote. Unknown or concealed conditions are identified where relevant.

Dependencies

Required approvals, metering arrangements, the partner’s installation being ready and other contractors completing their allocated work.

An item being essential to the overall project does not mean it is included in every contractor’s price. Confirm the owner of each interface before booking.

Bring us into your next job.

Send the site details and a brief scope. Let’s work through the Level 2 requirements.